Our Sales and CS teams use it and it is critical to our business. Cirrus brings it all into Gmail and is a lifesaver. The extension seems to be finicky, erroring out on campaigns or requiring sign-in far too often, but it is well worth the thousands of hours I have saved in the last 2+ years from not having to log activity in Salesforce Directly, as well as research clients back and forth from email to SFDC.
This more than makes the investment worth it, but the email open/click tracking is also super useful, as is the ability to create follow-up tasks and set delayed send times. Because it does this automatically, and is managed from within Gmail, it makes it super easy to review contacts/accounts/opps and track emails, phone calls and meetings. Kommentare: I love Cirrus Insight and feel like it is the best way to ensure tracking and data entry into Salesforce. Why is a productivity application like cirrus requiring me to tell cirrus separately to "Continue" and "Get To Work" when in fact these are redundant requests causing extra keystrokes? Why does not cirrus just start working for me without having to tell the application to start syncing my email (activities) to Gmail?Ĭirrus is counter-productive for a productivity application. If you do not select the "Get To Work!" button cirrus is not functional.
I like the ability that Cirrus links to SalesForce and Gmail and locates recipients in the SalesForce database and links emails to the Account/Contact activity logĬirrus is not reliable in locating related SalesForce contacts and particularly not reliable locating contacts when using the 'Add to SalesForce', 'Custom' option that allows linking an email to a standard related lists such as linking an email to Opportunity or Case- there are many examples of these issues that often I've thought to cut-and-paste and email into a SalesForce activity would be faster.Īnother daily pain is when selecting another tab (instance) of Gmail, cirrus presents a sidebar that says, "Let's put this app to work!" When you're ready to go to work, you're required to click the "Continue" button, only to be greeted with another sidebar that says "Get More Done" that 'promotes/sells' cirrus features Book Meeting, Follow-Up Reminders, Sales Email Campaigns, Email Templates. Please give me two things every month that make your 'standard' features of Gmail to SalesForce work without me having to invoke extra keystrokes or drag picklists to see all available options. I find myself frustrated that cirrus hasn't improved its usability. Kommentare: Technical support is good at sending 'canned' responses. However there is always an easy fix and the support is very responsive.
#CIRRUS INSIGHT TAB FOR GOOGLE CALENDAR SOFTWARE#
However occasionally the chrome add-on will conflict with other add-ons and there is difficulty with having the software program load up within the email program. The pros really outweigh the cons for this software. You do not even have to log into Salesforce as you can add documents, create notes and complete tasks within your email platform. I have recommended this software for our company and others because of its ease of use and ability to log emails, set reminders and even schedule meetings within you gmail inbox. I believe that this software increases efficiency and productivity for Sales Teams.
I am a huge proponent of this software!!! Previously we struggled to get our sales team to log communications with prospects and customers consistently. Kommentare: We have increased our adherence of our sales team for loading email communications and capturing information for Salesforce.
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